Contact Information

Sales Inquiries

If you have questions about Hagen Hosting that are not answered on this web site, please feel free to contact our Sales department through our Sales Inquiry form for fastest service. You may also contact us by e-mail at . Please include "Hagen Hosting Sales Inquiry" in the subject heading. You may also reach our sales department by telephone at +1 202-333-7969 on Monday through Friday from 9 a.m. to 5 p.m. Eastern Time (US) or 13:00-21:00 GMT. Outside of this time, please feel free to leave a message. This number is for sales inquiries only. Sales Department personnel answering these calls will not be able to help with post-sales customer service or technical support questions, which should be sent as described below.

To summarize:

Online: Hagen Hosting Sales Inquiry Form
E-mail:
Telephone: +1 202-333-7969
Fax: +1 202-478-0858

Technical Support

To receive the fastest service, please submit your technical support questions or requests to us through our Technical Support Request (TSR) form, which you will find through your online Control Panel. This will ensure that your request goes to our support department. Please do not send support inquiries or requests through e-mail or by calling us, as they will not reach the correct personnel and may be lost, resulting in either a delayed response or no response at all. If you are having a problem accessing your Personal Control Panel, please e-mail .

Customer Service

The Hagen Hosting Customer Service department handles non-technical service issues such as order processing, Purchase Orders, invoicing, change of addresses, and special requests. To ensure timely response, all requests for customer service must be submitted through our Customer Service Request (CSR) form through your online Personal Control Panel. If you are having a problem accessing your Personal Control Panel, please e-mail .

Mailing Address

If you need to reach us via postal mail, you can do so at the following address:

Hagen Software Inc.
730 24th St., N.W., Suite 14
Washington, DC 20037
USA